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mod_callcenter: Apparently, it by design that only 1 of the 2 leg can continue the dialplan. So member are always A leg and agent are B leg. If you want to continue after hangup a call for the agent like in uuid standby mode, use the transfer_after_bridge feature. Sample example usage is on the mod_callcenter wiki page.

This commit is contained in:
Marc Olivier Chouinard 2011-04-26 00:15:15 -04:00
parent bc19d28310
commit 3484874f58
1 changed files with 1 additions and 6 deletions
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5
src/mod/applications/mod_callcenter/mod_callcenter.c
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@ -1572,12 +1572,7 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Agent %s answered \"%s\" <%s> from queue %s%s\n", switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Agent %s answered \"%s\" <%s> from queue %s%s\n",
h->agent_name, h->member_cid_name, h->member_cid_number, h->queue_name, (h->record_template?" (Recorded)":"")); h->agent_name, h->member_cid_name, h->member_cid_number, h->queue_name, (h->record_template?" (Recorded)":""));
/* TODO Temp fix so it continue the dialplan after hangup... Not sure of the reason why the order make a difference */
if (!strcasecmp(h->agent_type, CC_AGENT_TYPE_UUID_STANDBY)) {
switch_ivr_uuid_bridge(switch_core_session_get_uuid(agent_session), h->member_session_uuid);
} else {
switch_ivr_uuid_bridge(h->member_session_uuid, switch_core_session_get_uuid(agent_session)); switch_ivr_uuid_bridge(h->member_session_uuid, switch_core_session_get_uuid(agent_session));
}
switch_channel_set_variable(member_channel, "cc_agent_uuid", agent_uuid); switch_channel_set_variable(member_channel, "cc_agent_uuid", agent_uuid);