diff --git a/src/mod/endpoints/mod_sofia/sofia_presence.c b/src/mod/endpoints/mod_sofia/sofia_presence.c
index cadd52d513..c89010ae19 100644
--- a/src/mod/endpoints/mod_sofia/sofia_presence.c
+++ b/src/mod/endpoints/mod_sofia/sofia_presence.c
@@ -3320,7 +3320,7 @@ static int broadsoft_sla_gather_state_callback(void *pArg, int argc, char **argv
 		}
 
 		if (!zstr(callee_name)) {
-			callee_name = switch_sanitize_number(switch_core_session_strdup(session, callee_name));
+			callee_name = switch_sanitize_number(switch_url_decode(switch_core_session_strdup(session, callee_name)));
 		}