diff --git a/conf/lang/en/vm/sounds.xml b/conf/lang/en/vm/sounds.xml
index afff3ebb3f..976fcde32d 100644
--- a/conf/lang/en/vm/sounds.xml
+++ b/conf/lang/en/vm/sounds.xml
@@ -33,6 +33,14 @@
     </input>
   </macro>
 
+  <macro name="voicemail_change_pass_fail">
+    <input pattern="(.*)">
+      <match>
+	<action function="play-file" data="voicemail/vm-fail_auth.wav"/>
+      </match>
+    </input>
+  </macro>
+
   <macro name="voicemail_hello">
     <input pattern="(.*)">
       <match>
diff --git a/src/mod/applications/mod_voicemail/mod_voicemail.c b/src/mod/applications/mod_voicemail/mod_voicemail.c
index 2ae21ad6a0..f456ceecc3 100644
--- a/src/mod/applications/mod_voicemail/mod_voicemail.c
+++ b/src/mod/applications/mod_voicemail/mod_voicemail.c
@@ -990,6 +990,7 @@ typedef enum {
 #define VM_ENTER_PASS_MACRO "voicemail_enter_pass"
 #define VM_FAIL_AUTH_MACRO "voicemail_fail_auth"
 #define VM_CHANGE_PASS_SUCCESS_MACRO "voicemail_change_pass_success"
+#define VM_CHANGE_PASS_FAIL_MACRO "voicemail_change_pass_fail"
 #define VM_ABORT_MACRO "voicemail_abort"
 #define VM_HELLO_MACRO "voicemail_hello"
 #define VM_GOODBYE_MACRO "voicemail_goodbye"
@@ -2195,6 +2196,8 @@ static void voicemail_check_main(switch_core_session_t *session, vm_profile_t *p
 						}
 						
 						if (fail) {
+							/* add feedback for user - let him/her know that the password they tried to change to is not allowed */
+							/* change the following macro to VM_CHANGE_PASS_FAIL_MACRO when new prompts have been recorded */
 							switch_ivr_phrase_macro(session, VM_FAIL_AUTH_MACRO, NULL, NULL, NULL);
 						} else {
 							sql = switch_mprintf("update voicemail_prefs set password='%s' where username='%s' and domain='%s'", buf, myid, domain_name);