mod_callcenter: More changes to be more friendly/compliant/respectful with loopback channels. Brought to you by François Delawarde
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@ -1473,11 +1473,16 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
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switch_channel_set_variable(agent_channel, "cc_member_pre_answer_uuid", NULL);
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/* Loopback special case */
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/* Our agent channel is a loopback. Try to find if a real channel is bridged to it in order
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to use it as our new agent channel.
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- Locate the loopback-b channel using 'other_loopback_leg_uuid' variable
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- Locate the real agent channel using 'signal_bond' variable from loopback-b
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*/
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if (other_loopback_leg_uuid) {
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switch_core_session_t *other_loopback_session = NULL;
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switch_yield(20000); // Wait 20ms for the channel to be ready
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Agent '%s' is a loopback channel. Searching for real channel...\n", h->agent_name);
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if ((other_loopback_session = switch_core_session_locate(other_loopback_leg_uuid))) {
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switch_channel_t *other_loopback_channel = switch_core_session_get_channel(other_loopback_session);
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const char *real_uuid = switch_channel_get_variable(other_loopback_channel, SWITCH_SIGNAL_BOND_VARIABLE);
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@ -1491,13 +1496,27 @@ static void *SWITCH_THREAD_FUNC outbound_agent_thread_run(switch_thread_t *threa
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agent_uuid = switch_core_session_get_uuid(agent_session);
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agent_channel = switch_core_session_get_channel(agent_session);
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switch_channel_set_variable(agent_channel, "cc_queue", h->queue_name);
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switch_channel_set_variable(agent_channel, "cc_agent", h->agent_name);
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switch_channel_set_variable(agent_channel, "cc_agent_type", h->agent_type);
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switch_channel_set_variable(agent_channel, "cc_member_uuid", h->member_uuid);
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switch_channel_set_variable(agent_channel, "cc_member_session_uuid", h->member_session_uuid);
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/* Wait for the real channel to be fully bridged */
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switch_channel_wait_for_flag(agent_channel, CF_BRIDGED, SWITCH_TRUE, 5000, member_channel);
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if (!switch_channel_test_flag(agent_channel, CF_BRIDGED)) {
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Timeout waiting for real channel to be bridged (agent '%s')\n", h->agent_name);
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} else {
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switch_channel_set_variable(agent_channel, "cc_queue", h->queue_name);
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switch_channel_set_variable(agent_channel, "cc_agent", h->agent_name);
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switch_channel_set_variable(agent_channel, "cc_agent_type", h->agent_type);
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switch_channel_set_variable(agent_channel, "cc_member_uuid", h->member_uuid);
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switch_channel_set_variable(agent_channel, "cc_member_session_uuid", h->member_session_uuid);
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Real channel found behind loopback agent '%s'\n", h->agent_name);
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}
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} else {
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Failed to find a real channel behind loopback agent '%s'\n", h->agent_name);
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}
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switch_core_session_rwunlock(other_loopback_session);
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} else {
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switch_log_printf(SWITCH_CHANNEL_SESSION_LOG(member_session), SWITCH_LOG_DEBUG, "Failed to locate loopback-b channel of agent '%s'\n", h->agent_name);
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}
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}
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