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[mod_callcenter] Answer member call with early media 

If the channel variable `cc_pre_answer` is set to true
the channel will be preanswered with early media.
This commit is contained in:
Henrique 2022-12-03 10:11:09 -03:00
parent 13646cc888
commit e28184bf6a
1 changed files with 14 additions and 2 deletions
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14
src/mod/applications/mod_callcenter/mod_callcenter.c
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@ -2986,9 +2986,11 @@ SWITCH_STANDARD_APP(callcenter_function)
switch_channel_timetable_t *times = NULL; switch_channel_timetable_t *times = NULL;
const char *cc_moh_override = switch_channel_get_variable(member_channel, "cc_moh_override"); const char *cc_moh_override = switch_channel_get_variable(member_channel, "cc_moh_override");
const char *cc_base_score = switch_channel_get_variable(member_channel, "cc_base_score"); const char *cc_base_score = switch_channel_get_variable(member_channel, "cc_base_score");
const char *cc_pre_answer = switch_channel_get_variable(member_channel, "cc_pre_answer");
int cc_base_score_int = 0; int cc_base_score_int = 0;
const char *cur_moh = NULL; const char *cur_moh = NULL;
char *moh_expanded = NULL; char *moh_expanded = NULL;
switch_time_t t_epoch;
char start_epoch[64]; char start_epoch[64];
switch_event_t *event; switch_event_t *event;
switch_time_t t_member_called = local_epoch_time_now(NULL); switch_time_t t_member_called = local_epoch_time_now(NULL);
@ -3017,11 +3019,21 @@ SWITCH_STANDARD_APP(callcenter_function)
} }
/* Make sure we answer the channel before getting the switch_channel_time_table_t answer time */ /* Make sure we answer the channel before getting the switch_channel_time_table_t answer time */
if (switch_true(cc_pre_answer)) {
switch_channel_pre_answer(member_channel);
} else {
switch_channel_answer(member_channel); switch_channel_answer(member_channel);
}
/* Grab the start epoch of a channel */ /* Grab the start epoch of a channel */
times = switch_channel_get_timetable(member_channel); times = switch_channel_get_timetable(member_channel);
switch_snprintf(start_epoch, sizeof(start_epoch), "%" SWITCH_TIME_T_FMT, times->answered / 1000000); if (switch_true(cc_pre_answer)) {
t_epoch = times->progress_media;
} else {
t_epoch = times->answered;
}
switch_snprintf(start_epoch, sizeof(start_epoch), "%" SWITCH_TIME_T_FMT, t_epoch / 1000000);
/* Check if we support and have a queued abandoned member we can resume from */ /* Check if we support and have a queued abandoned member we can resume from */
if (queue->abandoned_resume_allowed == SWITCH_TRUE) { if (queue->abandoned_resume_allowed == SWITCH_TRUE) {