diff --git a/conf/autoload_configs/voicemail.conf.xml b/conf/autoload_configs/voicemail.conf.xml
index a55ae39bc8..0053e1b748 100644
--- a/conf/autoload_configs/voicemail.conf.xml
+++ b/conf/autoload_configs/voicemail.conf.xml
@@ -9,6 +9,7 @@
       <param name="digit-timeout" value="10000"/>
       <param name="min-record-len" value="3"/>
       <param name="max-record-len" value="300"/>
+      <param name="max-retries" value="3"/>
       <param name="tone-spec" value="%(1000, 0, 640)"/>
       <param name="callback-dialplan" value="XML"/>
       <param name="callback-context" value="default"/>