2376 Commits

Author SHA1 Message Date
Anthony Minessale
b36d015f09 fix issue leaving stale records in fifo_bridge table 2010-09-22 10:54:00 -05:00
Marc Olivier Chouinard
e1fb79a179 mod_callcenter: Make sure we fail to load if config is not present 2010-09-21 12:43:48 -04:00
Anthony Minessale
3b04608c2e MODAPP-457 2010-09-20 15:32:57 -05:00
Jeff Lenk
184f395553 fix several code analysis problems and mask several that are required 2010-09-20 09:25:14 -05:00
Anthony Minessale
0748711434 MODAPP-453 2010-09-20 08:39:38 -05:00
Anthony Minessale
bd24aa6d79 fix doc 2010-09-17 17:02:19 -05:00
Anthony Minessale
4e41e4c584 slight fix on last commit 2010-09-17 14:49:43 -05:00
Anthony Minessale
07ec7867db set conditionals to only fire when the mutex can be obtained 2010-09-17 14:05:48 -05:00
Brian West
ff37e9de9a MODAPP-456 2010-09-17 08:58:39 -05:00
Michael S Collins
765cd2b7e2 Fix typos 2010-09-16 16:25:16 -07:00
Anthony Minessale
42c9df72ce ***BEHAVIOUR CHANGE*** reloadacl, load <module>, reload <module> will now explicitly call reloadxml 2010-09-16 17:38:06 -05:00
Anthony Minessale
83da7bd318 make t38 terminal mode more reliable 2010-09-16 17:01:53 -05:00
Marc Olivier Chouinard
c8a897b90c mod_commands: Allow cond API to allow returning empty false value 2010-09-16 11:03:59 -04:00
Anthony Minessale
0d0b4b4383 move app flag into 'T38' namespace for the sake of housekeeping 2010-09-15 19:11:47 -05:00
Anthony Minessale
5f012813ef add quotes to vm_cc command generated internally to escape spaces in the caller id name 2010-09-13 10:41:37 -05:00
Marc Olivier Chouinard
a2e5f07c4d mod_callcenter: Fix initial ODBC Support (SEGV) 2010-09-12 20:06:20 -04:00
Anthony Minessale
f30a1cc688 fix vm_inject to a group and change syntax for sending to a whole domain to domain= for clarity sake 2010-09-10 12:55:50 -05:00
Marc Olivier Chouinard
83aeda7956 mod_voicemail: Allow to forward a message or send it via email key during the playback of the recording, not just when the menu is playing. 2010-09-09 23:40:14 -04:00
Marc Olivier Chouinard
163ca31f2c mod_directory: Add variable directory_search_order to allow to search by first name by default is set to "first_name" 2010-09-09 22:43:27 -04:00
Marc Olivier Chouinard
402f2391dc mod_commands: Fix user_data returning the first value found instead of the last. Also add support to get variable from the group. 2010-09-09 20:03:36 -04:00
Rupa Schomaker
eaeabc7b04 MODAPP-454 - mod_lcr: don't count twice 2010-09-09 11:07:11 -05:00
Marc Olivier Chouinard
3482f95e72 mod_callcenter: Alot of cleanup. Added max-wait-time and max-wait-time-with-no-agent param to a queue.
max-wait-time : allow to make the caller quit the queue after X number of waited second.  The second one allow
max-wait-time-with-no-agent : This will wait for a range of second with no agent before kicking the member out of the queue.  This allow safe shift change with all agents login out and back in

I've changed the Event value from CC-Name to either CC-Agent or CC-Queue.  So watchout for your current event socket apps.  Sorry about this change.

Lot to be tested in this commit.  Please use Jira to post problems, and new feature request can be added at the bottom of the wiki page.
2010-09-08 00:07:19 -04:00
Marc Olivier Chouinard
0be95658af mod_callcenter: Make more sence to bridge the caller to the agent. Before, in the xml_cdr you saw it it like the agent initiated the call to the member 2010-09-03 22:53:14 -04:00
Marc Olivier Chouinard
2d3d8c8ddd mod_callcenter: Add more channel variable and event and fix a mem leak 2010-09-03 20:12:45 -04:00
Anthony Minessale
82db6c4fe3 revert, moving to core 2010-09-02 16:36:47 -05:00
Michael Jerris
7c0b748737 cleanup whitespace in commands 2010-09-02 17:17:56 -04:00
Brian West
d68a12188c FSCORE-662 2010-09-02 10:39:52 -05:00
Rupa Schomaker
c6a4ddd0ba FSMOD-69 - mod_curl - use method=post when post requested 2010-09-01 07:00:33 -05:00
Jeff Lenk
99ff200dbf add mod_directory to pro solutions for VS- not built by default 2010-08-29 12:26:30 -05:00
Marc Olivier Chouinard
9b33bd1c1c mod_callcenter: correct multiple little things following the recent tiers and join back features 2010-08-26 22:49:02 -04:00
Anthony Minessale
46c6650a94 pass originate flags into session_request so we can selectivly skip throttling 2010-08-26 12:19:49 -05:00
Marc Olivier Chouinard
ab2529d4e1 mod_callcenter: You can now allow caller that have hangup before agent answer to call back and resume their previous position. 2010-08-26 06:19:58 -04:00
Marc Olivier Chouinard
6558276a83 mod_callcenter: Default the level to 0 since the new tier system will wait x second at level 1... just level 0 that will ring agent right away (if set to do so) 2010-08-25 22:00:15 -04:00
Marc Olivier Chouinard
86c9bed758 mod_callcenter: Add tiers rules before jumping to a different level. Also added support for dial-in agent. 2010-08-25 21:40:33 -04:00
Luke Dashjr
92a9bacc44 MERGE: expose ASR start_input_timers to dialplan via IVR and mod_dptools 2010-08-22 20:24:53 -05:00
Luke Dashjr
8f483f41c7 MERGE: document all of detect_speech's valid syntax 2010-08-22 20:24:24 -05:00
Luke Dashjr
0f39c8f9c3 expose ASR enable/disable grammar (and disable all grammars) to dialplan via mod_dptools 2010-08-22 20:22:03 -05:00
Luke Dashjr
439df43cae document all of detect_speech's valid syntax 2010-08-22 18:17:36 -05:00
Luke Dashjr
d395b654fb expose ASR start_input_timers to dialplan via mod_dptools 2010-08-22 18:07:24 -05:00
Anthony Minessale
b5205c0bc0 MODAPP-447 2010-08-20 17:48:14 -05:00
Marc Olivier Chouinard
8082aa987e mod_callcenter: Added value busy_delay_time and reject_delay_time so we can wait if those 2 occur (Un registred phone are considered as busy). Add a ready_time epoch time when we can contact an again again, fix ring-all (good this time I hope). 2010-08-19 21:43:07 -04:00
Michael S Collins
4d2cc185b0 Fix fifo_member add syntax 2010-08-19 18:21:50 -07:00
Jeff Lenk
1977aa8684 VS2010 add missing project filters 2010-08-19 10:38:54 -05:00
Mathieu Rene
6cdd3e2a2e Attempt at MODAPP-446 2010-08-16 10:41:16 -04:00
Stefan Knoblich
d6eb7562e5 [mod_commands,mod_event_socket,mod_event_test] fix up other users of switch_event_xmlize() to use SWITCH_EVENT_NONE 2010-08-15 00:39:49 +02:00
Stefan Knoblich
dbe62c25e9 [mod_lcr] Use SWITCH_VA_NONE instead of an empty string to (finally) fix the gcc printf format warnings. 2010-08-15 00:35:10 +02:00
Mathieu Rene
bfa414cb0f mod_lcr: fix compiler warning on newer gcc 2010-08-14 16:50:06 -04:00
Marc Olivier Chouinard
6980305f3a mod_callcenter: More ODBC changes. It is not a global settings value. Cannot be changed in runtime. 2010-08-14 12:22:11 -04:00
Marc Olivier Chouinard
42436e270c mod_callcenter: Add missing odbc db support (Not tested, please someone test this) 2010-08-14 11:46:34 -04:00
Marc Olivier Chouinard
1666783cf8 mod_callcenter: Try to fix the ring-all, also add cli auto complete done in previous commit 2010-08-14 04:07:38 -04:00