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firefly-iii/.github/its_you_not_me.md
2021-12-27 11:29:03 +01:00

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# It's not you, it's me
Sometimes bugs reported to Firefly III are configuration and system problems on the user side.
If you run into one of the following problems, there's a good chance it's not a Firefly III issue, but a configuration issue.
- ⚠️ Can't connect to the database when starting Firefly III
- ⚠️ Errors with missing app keys or encryption problems
- ⚠️ Can't login
- ⚠️ Can't register the first account
- ⚠️ 500 error when starting Firefly III
- ⚠️ White page when starting Firefly III
- ⚠️ Time-out when starting Firefly III
If you run into an issue like this, please start a [discussion](https://github.com/firefly-iii/firefly-iii/discussions) or chat on [Gitter.im](https://gitter.im/firefly-iii/firefly-iii). There's a good chance it's not a bug but something we can fix rather quickly :+1: